Best online casino reviews
![]() | 100% bonus up to £50
| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. |
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. New customers only. 18+. Verification needed for UK players. No deposit, Max bonus $/€/£5. Valid on Shamrock N Roll, Mayan Marvels and Candy Swap. Wagering 100x, Max winnings capped at $/€/£ 20. |
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org | First Deposit Only. Min. deposit: £20, max. Bonus £50. Game: Ninja Master, Spin Value: £0.20. WR of 60x Bonus amount and Free Spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus amount or £5 (lowest amount applies). Free Spins must be used before deposited funds. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies. |
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| Read More | Visit Casino | 18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt). Spins on specified games only. Bonus money is separate to Cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. T&C's Apply | BeGambleAware.org. |
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| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. New players only. Min. deposit £10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation. Play responsibly. Bonus – New players. Min. deposit £10. Wager req 35x. Bonus balance is paid with 10% instalments to account balance. Bonus balance is not playable. Max bet is £20. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus balance is forfeited. Play responsibly. |
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. | First Deposit Only. Min. deposit: £20, max. Bonus £50. Game: Ninja Master, Spin Value: £0.20. WR of 60x Bonus amount and Free Spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus amount or £5 (lowest amount applies). Free Spins must be used before deposited funds. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies. |
Our online casino reviews are updated regularly. So you know you’re getting the best casino reviews and mobile casino reviews from our experts. But don’t just take our word for it! Let us show you why Gamble.xyz is your best source for finding online casino site reviews:
Unbiased reviews
Because we are an independent company, our reviews are completely independent and unbiased. Some casinos have their own review sites that work alongside them. And, unfortunately, this means that they always give favourable reviews to their own casino sites, regardless of how good they actually are.
At Gamble.xyz we don’t work with only one casino operator. So we can bring you all the news and info about every different site in the UK. And you can be sure that our reviews are honest and come from a thorough check of the site’s games, bonuses and services provided.
Our casino reviewers are experts in their field
All our reviews are carried out by experts with over 10 years’ experience in the gambling industry. This means that they know the ins and outs of how online casinos work. As well as what to look for when reviewing a new site.
When we look at a new casino site, or review an old one, we take into account many different factors. So that we can bring you only the very best from the online casino world. With our expert knowledge and unbiased review system, you’re in good hands!
All our casinos are licensed by the UKGC
The UK Gambling Commission (UKGC) was established back in 2007. Its job is to monitor and regulate all gambling establishments in the UK. So, if you’re a UK resident, you should only play on licensed casino sites that are regulated by the UKGC.
Spotting a UKGC licensed casino is easy. The UKGC logo will be clearly displayed on either the heater or footer of the casino’s website. Luckily, at Gamble.xyz, we only work with UKGC licensed sites, so you know you’re playing on a legit casino at all times.
If you are looking for international casinos accepting players from around the globe, we can instead recommend that you go to testarna.se – a portal that list secure and trusted casinos licensed on Malta and Curacao.
Best online casino sites
![]() ![]() ![]() ![]() | Deposit £10, get £50
| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. |
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. New players only, Min deposit £10, £8 max win per 10 spins, Max bonus equal to lifetime deposits (up to £250), 65X wagering requirements and full T&C's apply. |
Our experts only bring you the very best. And they set the bar pretty high! They have a strict criteria of what makes a great casino, and they look for the following things in top casino sites. So that you know you’re getting up-to-date info from the best casinos that the country has to offer.
Fantastic bonuses
All UK casino sites will offer their customers bonuses. This is half the fun of discovering new casinos! And it’s in the interest of the casino to entice you to play by giving you some great welcome offers.
Some of the most common welcome offers you’ll see include:
- No deposit bonus
- Free spins no deposit
- Deposit bonus
- Free bingo and/or lottery tickets
Each casino will offer different casino bonus offers, and they will change them regularly. It’s important to note that bonuses comes with wagering requirements. So you must check the T&Cs for every offer, to make sure you understand the terms. Alternatively, you can check out our list of no wagering casino sites. Our experts carefully vet each casino’s welcome offers, and will let you know who’s offering what. As well as where has the best bonuses at the moment.
Furthermore, apart from welcome bonuses, a 5 star casino site will also take care of their existing customers. Being offered lots of bonuses when you sign up is great, but you want to know that you can access even more offers and promos once you’re a member.
Therefore, when we review a casino, we also look for:
- VIP and loyalty programs
- Regular drops and wins
- Progressive jackpots
- Reload bonuses and cashback
All of these extra bonuses should be available to regular clients. If you’re going to play frequently at one site, you should be rewarded for your custom! A top casino site will have multiple chances to win across various different comps and tournaments.
Plus, always make sure you check out a casino’s loyalty and VIP programs. These are designed to give you rewards for depositing more over time. And some VIP programs will include perks such as your own account manager, and access to high roller tables.
When we review a casino, we look at both welcome offers and rewards for existing customers.
Elite customer support
When we look at casino sites, we seek out 5 star customer service. As a customer, you want to know that you can contact your casino easily, and at any time.
A great casino will have at least one of the following ways for you to contact them:
- Email address
- Telephone number
- Enquiry form
- Customer support live chat
A casino’s customer support should be easy to find. And it should be available 27 hours a day, 7 days a week. If you have a question or a problem, your casino’s staff should be ready and waiting to deal with your queries at any time, night or day, including weekends. Because we only work with the very best, all our reviewed and trusted sites offer elite customer service to all their clients.
Large game selection
The top casinos will have the best game selection. There’s no two ways about it. Because our casinos are all licensed with the UKGC, this means that they have access to the best software providers around. And this equals a great game selection.
At any fantastic casino site, you will be able to find a selection of the following games:
- Classic table games, like blackjack, roulette and baccarat
- Different varieties of poker
- Live casino games
- A selection of slots and scratch card games
- Bingo and Slingo
- Lotteries and sports betting
While every casino is different, all of them offer a wide selection of games. And, if you like betting, check out updated lists of casinos that offer sports betting and virtuals.
Working with top class casinos means we can bring you all the latest offerings, in terms of game selection. As well as jackpots and other promos.
Optimised for mobile
If you like to play on the go, you want a casino that is optimised for mobile play. As we’ve mentioned, casinos licensed by the UKGC have access to the best software on the market. And this means they have sleek, easy-to-use sites, which you can also access from your phone.
Check out our lists of trusted sites that offer mobile casinos. That way, you can access your favourite games any time, any place!
Best casino mobile app
![]() ![]() | £40 bonus + 20 free spins
| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. |
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![]() ![]() | 25 free spins on deposit
| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 25 Free Spins [on a game of our choice]. Free Spins Winnings will be capped at £2.50 and credited as bonus funds. 40x wagering applies to bonus funds. Unused Free Spins expire after 7 days. Promo code: ARCADE. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & Full T&Cs apply. Valid until further notice. |
Browser play
This is exactly what it sounds like! Good casinos will have a website that is optimised for mobile use. So you can simply go to your usual internet browser on your phone and use the casino site directly. Because the site has been optimised, you can experience the same great graphics and easy-to-use interface that you would get on your laptop or PC.
The best thing about browser play is that it’s quick and easy, and won’t take up any memory on your phone. The downside is that you will have to log in every time you play, so it can be a little time-consuming.
Downloadable app
These days, there’s an app for just about everything. And that includes casinos too! Some casinos will have a dedicated app, that you can download straight to your phone.
The biggest plus is that it’s super quick, and you can access your favourite casino at the touch of a button. However, the major downside to this is that it will use a lot of your mobile phone’s memory. Not a great choice if you don’t have much internal space available.
Whether you want browser play, or an app for your phone, always check with us. Our lists of trusted casinos will tell you which sites have a mobile casino. As well as which operating systems they’re available on.
Best slot sites
![]() ![]() ![]() | 100% bonus up to £200
| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. New players only. Min. deposit £10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation. Play responsibly. Bonus – New players. Min. deposit £10. Wager req 35x. Bonus balance is paid with 10% instalments to account balance. Bonus balance is not playable. Max bet is £20. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus balance is forfeited. Play responsibly. |
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| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. UK only. Win up to 500 Free Spins from Mega Wheel on 1st deposit. 24-hour expiry. Max bet £2.50, max spins win £8 per 10 spins, max Bonus win £150, selected games & 65x wagering on winnings. No Neteller/Skrill. Deposit/withdrawal fees apply. |
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![]() ![]() | Great for slots fans
| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. |
So, what are the different types of games you can play at UK slot sites? Let’s take a closer look at the most common slots you can find at online slot sites today:
- 3-reel classic slots
- 5-reel slots
- Mobile slots
- Progressive slots
- Multiplier slots
- Multi pay-line slots
- Mega spin slots
With all these different options, and new online slots being launched left and right, it’s almost impossible to choose! Each variation follows the same pattern: spin the slots and see if you win. Easy! And with new games coming to market every month, there’s never been a better time to try your hand at slot machine games online.
Plus, because all our reviewed casinos are licensed with the UKGC, it means that the best software provided are bringing the newest and best games to the UK first. Choose from fantasy adventure to action-packed movie-style slots. There really is something for everyone!
Looking for free spins offers at some of the UK’s most popular slots sites? Head over to FreeSpinsNoDeposit.me, as they list the latest free spins promotions available.
Best jackpot casino
![]() ![]() ![]() ![]() | Deposit £10 play with £50
| Read More | Visit Casino | *18+ www.begambleaware.org. New Customers Only. Minimum deposit £10. 35x wagering requirement apply. Bonus will expire 30 days after opt-in. Further T&C's Apply. T&C's Apply |BeGambleAware.org. |
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| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. New players only • Claim in 48 hrs • 14 day expiry • FreePlay (FP) wins credited as bonus & capped at £10, exc. JP win • Valid for selected games only • Bonus wins capped at £500 • 50x wagering – req. vary by game - in 90 days • Withdrawal restrictions, T&Cs apply. |
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![]() ![]() ![]() | Great for allround players
| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. |
Small, medium and large jackpots
As the names would suggest, small, medium and large jackpots refer to the amount of money you can win at one time. A small jackpot will have a lower value, but will be paid out more frequently. And a medium or large jackpot will be worth more money, but won’t be won very often.
However, don’t be put off by the word ‘small’ here! Small jackpots still run into the thousands, so you can still win a great amount of money with this type of jackpot.
Progressive jackpots
Probably the most popular type of jackpot offered by modern online casinos. Progressive jackpots are a cash pool that builds up over time. And one lucky player will win the whole lot. These types of jackpot have made people into millionaires overnight. Hence their popularity.
Back in the day, many machines in a casino would be hooked up together to accumulate a progressive jackpot. But with the invention of online casinos, and cutting-edge technology, online casinos now offer massive cash prizes accumulated across many machines, and even many different casino sites. So jackpots build up very quickly, and can reach millions of pounds in a very short amount of time.
Progressive jackpot slots are particularly popular. Take your chance on a slot game today, to see if you can sweep the massive progressive jackpot.
Always make sure to check our lists of reviewed and trusted casinos. We’ll keep you posted on where’s offering the biggest and best progressive jackpots around.
Best slots tournaments casino
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. |
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| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. UK only. Win up to 500 Free Spins from Mega Wheel on 1st deposit. 24-hour expiry. Max bet £2.50, max spins win £8 per 10 spins, max Bonus win £150, selected games & 65x wagering on winnings. No Neteller/Skrill. Deposit/withdrawal fees apply. |
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. |
As with normal slot games, a slots tournament is completely luck-based. So you have just as good a chance as anyone else of winning. However, instead of playing by yourself, you play with lots of other people in a tournament.
Simply buy into the competition, play the game and try to win as much as possible. Sounds like normal slots, right? The difference here is that all the players winning are put into one pot. So, the player who wins the most overall will scoop the top prize. And this is much larger than it would be if a person was playing on their own. Plus, runners up also get cash rewards too. Lots more fun and lots more prizes! It’s no wonder that slots tournaments are the hottest new trend in the gambling industry.
Check out games like Mega Moolah, Mega Fortune Dreams and Arabian nights, to see if you can become the UK’s next overnight millionaire!
Best casino games
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. |
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| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. First deposit only. 50 Free Spins on the Book of Dead slot. Min deposit £10. Excl. new players in N.I. Each Free Spin valued at 10p. OJO’s Rewards and Game Play policy applies. |
As we’ve said many times, a great casino will offer their players a huge selection of games. And these games should come from the best software providers out there. Some of the most popular casino games include:
- Online Slots
- Blackjack
- Roulette
- Videopoker
- Scratch Cards
Companies like NetEnt, Microgaming and Playtech are all leading the way in top casino games. And they show no sign of stopping. All your favourites, like blackjack, roulette, poker and baccarat are being re-imagined every day. And cool new variations are coming out every month. So make sure you check our lists of trusted casinos regularly, to keep up-to-date with the latest casino game offerings from your favourite sites.
Best live casino
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| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. |
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| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. |
The first online live casino with an in-person dealer first showed up in the mid-2000s. Initially, it was only the game of blackjack, but that soon expanded to include many others. Baccarat, roulette and many others are now on offer and the list keeps on growing.
By connecting to a live game you are able to interact with the dealer and also have the option to chat with other players. What was once a game between you and a computer, has now become a virtual online gambling journey.
When you take your seat at a live casino online you’ll see the croupier sat at an actual table. Everything is real, from the roulette wheel to the card dispensers. In fact, the only thing you can’t do is fiddle with your chips!
You have a fixed time limit to place your bets. After that, the dealer proceeds in exactly the same way as they would in a land-based casino. Your winnings and losses are calculated instantly and so your balance is always shown in real-time.
Many casinos now offer 24/7 access to their live games, so you can get in on the action anytime. So it doesn’t matter what your own schedule is like, now you always have an option. All the best casinos have a live section and you can find the perfect one for you right here.
Best blackjack casino
![]() ![]() ![]() ![]() | Deposit £10 play with £50
| Read More | Visit Casino | *18+ www.begambleaware.org. New Customers Only. Minimum deposit £10. 35x wagering requirement apply. Bonus will expire 30 days after opt-in. Further T&C's Apply. T&C's Apply |BeGambleAware.org. |
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![]() ![]() | Bet £10, get a £50 bonus
| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. UK & IRL only. Deposits made with e-wallets not valid for this promo. Bonus wagering x35 on eligible games. Game weighting applies. Winnings from bonus capped at £/€500. Spins available after bonus is redeemed/lost. 10 per day with no wagering. Full T&Cs apply. |
As land-based casinos began to appear all over the world, blackjack was usually the first game on the list. It’s popular with players of all ages and the simplicity makes it easy for anyone to grasp.
Many people love the game at a blackjack casino because it involves an element of skill. It’s not that the game is difficult to master, but you need to make a judgement call each time. This gives you slightly more control over the outcome than say a slot machine, for example.
Playing blackjack online UK is very simple. You can play one hand, or multiple if the table has the space. If you beat the dealer —i.e., get closer to 21 than they do— then you double your money. If you hit 21 straight off with just two cards, then you get an additional 50% of your stake as well.
There is an extra side rule in blackjack which also adds to the fun and skill element. If you’re dealt a pair then you can split them to form two hands. You then pay a stake on the new hand and play on as if you had two separate hands.
There are many strategies that you can employ when playing online blackjack so it does tend to draw a big crowd.
Live blackjack UK is also now an option. With the advent of live casinos came the chance to play in person via your laptop or mobile.
Best reload bonus casino
![]() ![]() ![]() | £5 free no deposit bonus
| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. New customers only. 18+. Verification needed for UK players. No deposit, Max bonus $/€/£5. Valid on Shamrock N Roll, Mayan Marvels and Candy Swap. Wagering 100x, Max winnings capped at $/€/£ 20. |
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| Read More | Visit Casino | New Players Only. Wagering occurs from real balance first. 50X wagering the bonus or any winnings generated from free spins. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 days / Free spins valid for 7 days from issue. Max conversion: 3 times the bonus amount or from free spins: £/$/€20. Excluded Skrill deposits. T&C's Apply | BeGambleAware.org. |
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| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. 20 free spins on Fortunium game only- subject to age verification. Max spin value £0.10. Spins must be used within 72 hours. Winnings capped at £100 and subject to 35x wagering. 18+. New players only. 1 bonus offer per player. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire in 30 days, unused bonus funds will be removed. Bonus funds are 100% match up to £500 on your 1st deposit, 25% match up to £1000 on your 2nd deposit, and 50% match up to £500 on your 3rd deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Terms apply. |
Many brands will give you a bonus for simply making a deposit, regardless of how much you play. You’ve likely heard about some of the great welcome bonuses casinos offer. Well, these are very similar to a reload bonus.
Each site will have its own rules and amounts up for grabs but the basic idea is usually the same. When you make a deposit into your account, the casino will often match this figure. It’s even possible to find offers that will give you twice what you’ve deposited.
This money usually has to be wagered a certain amount of times before you can take any of the winnings back out. It’s always worth paying close attention to these rules as it may mean playing through your own deposit as well as the bonus.
You might also see free spins on offer. Instead of receiving an addition to your balance, the casino sometimes gifts you a number of free games on a slot of their choice.
These spins will again likely come with their own set of wagering requirements so check out the small print first.
It is possible to find some reload bonuses that don’t have any rules attached. These are quite rare, but keep your eyes peeled and you might just find a real bargain.
The casinos that we list here on our site all have details of their best bonuses that are available right now.
Most safe and secure casino
![]() ![]() ![]() | £88 free bonus
| Read More | Visit Casino | 18+ | T&C's Apply |BeGambleAware.org. New players only • Claim in 48 hrs • 14 day expiry • FreePlay (FP) wins credited as bonus & capped at £10, exc. JP win • Valid for selected games only • Bonus wins capped at £500 • 50x wagering – req. vary by game - in 90 days • Withdrawal restrictions, T&Cs apply. |
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. |
Know your customer (KYC) has become a big part of the casino safety procedures, especially in the UK. The laws in the UK are tough; therefore, all sites must be compliant to avoid penalties.
You may find that a casino needs to check your ID before you play or make a deposit/withdrawal.
They do this to avoid any instances of money laundering and to ensure that your funds come from a reputable source. Another key issue is to stop under 18s from accessing the casino. The future of the gambling industry relies on transparency so we all have to go through the extra steps when playing at a secure online casino.
One of the other key benefits of playing at a casino in the UK is the licensing laws that are in place. The UK Gambling Commission (UKGC) was set up to maintain the high standards that the gambling laws wish to enforce. They only issue a licence to companies with a clean track record and that meet the set criteria.
Payment methods are also another thing that we check. We pride ourselves on working with operators who put your safety first. This is reflected in the deposit options they offer; not just the quantity of them, but the quality of them as well. Genuine sites will give you plenty of ways to pay, have reasonable payout times, and will be open about any fees involved.
The Best Payment Methods
When it comes to online casino play, it’s important that you banking runs smoothly. By that we mean that your deposits should reach your casino account in an instant, and withdrawals processed quickly. You can check out our list of fast payout casinos, to find sites that will sort out your withdrawals quickly. The best casinos offer multiple payment methods, which makes them suitable for all players. Some of the payment methods you will come across when playing casino games online are:
- VISA
- MasterCard Casino
- Skrill Casino
- Neteller Casino
- Pay by Mobile Casinos
- Boku Casino
- PaysafeCard Casino
- Zimpler Casino
- Paypal Casino
You should always check what payment options a casino is offering. It’s important that your casino accepts payments via your preferred method. Because there are so many casinos out there today, it’s no point signing up to one that you can’t easily deposit money into. You can read more about the various banking methods on our payments page.
Best free demo casino
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| Read More | Visit Casino | 18+. Min deposit £10. Min bonus £10, max bonus £150. 25x wagering (deposit + bonus) on selected games. Bonus validity is 30 days. T&C Apply. BeGambleAware.org. Please play responsibly. | T&C's Apply | BeGambleAware.org. |
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Luckily, there are casino sites that let you load a game and see how everything works before depositing your cash.
Demo casino slots are a great way to figure out what the in-play bonuses are and how the features work. Some symbols are worth more than others so it’s nice to know what you’re looking at when you begin playing at a real money casino.
If you can’t find much info on a slot, then casino demo games can be a lifesaver. It’s super frustrating watching your real money balance disappear before your eyes. So now you can fire up the demo and see what’s going on without risking a penny.
It’s usually the slot machines that have a trial version, but there are some card games too. Sometimes you’ll want to try out a new card game but don’t have a clue how to play. You can spend a little time getting used to the rules and how to make a bet. You might find that demo play gives you a chance to make your own strategy and give yourself an edge.
The big games provider such as Netent, for example, have free versions of the majority of their games. You can find them over on their website and practise until you feel ready to try them out for real.
Probably the most important thing about demo play is that they give you loads of free coins to get started. When you’ve spent all of these, then you can simply reload the game and go again. A great alternative to free demo games is to try a minimum deposit casino. At these sites you still have to make a deposit to play, but these deposit can be as small as just £1!
Check out our list of the best casinos offering this type of practice mode.
Best casino customer service
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 30 Spins on Starburst games will be credited instantly + then 30 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Always refer to Bonus Terms |
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| Read More | Visit Casino | 18+ | T&C's Apply | BeGambleAware.org. New players only. Min deposit £20. Bonus spins valid on Starburst only. Bonus funds are 100% up to £222 and separate to Cash funds. 35x (bonus only) wagering requirements. Only bonus funds count towards wagering requirement. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed. Terms Apply. |
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Some casino sites may well have assumed in the past that putting customers first wasn’t that crucial. But, they soon found out the hard way that gamblers are quite a tight-knit group of people!
Any operator who treats customers badly will soon be on the receiving end of a bad public review. There’s no hiding on the internet! Although you do sometimes have to take public review forums with a pinch of salt.
It’s very easy for someone to bad-mouth a brand without justification or proof. It may be a disgruntled punter who lost a bet or a customer who didn’t read the small print. Either way, read between the lines if you’re reading those reviews.
When you do have an issue that needs resolving, then you want to be able to contact the casino. This is super important and there are a number of ways you can do this. The sites that we promote will have at least one way to get hold of them.
Here are some of the most common ways to contact a casino.
Phone
Sometimes you just need to talk! The fastest way to resolve an issue is to pick up the phone and contact the casino.
Many of the big brands have dedicated phone lines to deal with any tech and account problems. Often their number can be found either on the homepage or contact page. The next best option is if they have a form that you can use to enter your number and they’ll call you back.
Do bear in mind that if you are playing at a site in another country that the casino customer service hours might not match your timezone. You may have to wait and call them when they’re in the office or choose another method instead.
Live chat
This option is great for sorting out account issues. Often the chat will be with a bot, but some casinos have real customer support agents on the other end.
You can easily log into your account and ask a question. If it’s something common that they can resolve then you will get a quick answer. Otherwise, they may tell you to call or email to speak to the right person.
It’s fairly common practice for an auto chatbot to have access to account details so they can solve a range of problems. They brought in this tech a few years ago and it may surprise you how efficient it is.
If no other option is on offer, then good-old email may be the way to go. The great thing about email contact is that you don’t have to wait for a response.
All casinos will have an email address listed on their site so you shouldn’t have any problem finding it. You can pretty much ask anything you like and the casino will get back to you within a day or so.
Larger well-known brands will probably have better response times than the smaller ones. But either way, you should get the answer to your query in a timely manner.
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Sports betting and casino gaming go well together, and many punters enjoy a bit of both. At Gamble.xyz, we have a dedicated sports betting section where we list the best UK bookmakers on the market.
Betting on sports is incredibly popular in the UK, and there are tons of different betting sites to choose from. We make life a little easier for you, by listing our top rated bookies in a list that is easy to interpret. You can use it to find the best welcome offers, or to see what special features various bookmakers offer.
Whether you’re looking for the best live streaming options, the best odds or special markets, you’ll find suitable sites with our help.
FAQ
Here are some of the questions our readers ask us most frequently.